Version 1.0 · Last updated: 6 July 2026
Welcome to ServeusAI.
This Cookie Policy explains how ServeusAI Kft. ("ServeusAI", "we", "our" or "us") uses cookies and similar technologies when you visit our websites, access the Minerva platform or otherwise interact with our online services.
This Policy should be read together with our:
The purpose of this Cookie Policy is to explain:
Where required by applicable law, non-essential cookies are used only with your prior consent.
This Cookie Policy applies to:
It applies to cookies placed directly by ServeusAI as well as cookies placed by approved third-party service providers acting on our behalf.
Cookies are small text files that are stored on your computer, tablet or mobile device when you visit a website.
Cookies enable websites to recognize devices, remember user preferences and improve the functionality, security and performance of online services.
Cookies may collect information such as:
Cookies do not typically identify individuals directly. However, certain cookies may be considered Personal Data under applicable data protection legislation when they can be associated with an identifiable individual.
ServeusAI uses cookies to provide secure, reliable and efficient online services.
Cookies support a variety of important functions, including:
ServeusAI does not use cookies to sell Personal Data or to build advertising profiles based on Customer Content.
ServeusAI uses several categories of cookies depending on their purpose.
Strictly Necessary Cookies are essential for the operation of our websites and Services.
These cookies support functions including:
These cookies cannot generally be disabled because the Services would not function correctly without them.
Preference Cookies remember information that improves your experience.
Examples include:
These cookies improve usability but are not essential for basic website functionality.
Analytics Cookies help ServeusAI understand how visitors interact with our websites.
Analytics information is used to:
Where required by law, Analytics Cookies are used only after obtaining your consent.
At the time of publication of this Cookie Policy, ServeusAI does not use advertising or marketing cookies for behavioural advertising or cross-site advertising purposes.
Should this change in the future, this Cookie Policy and the Usercentrics Consent Management Platform will be updated accordingly before such cookies are activated.
As the Services evolve, additional categories of cookies may be introduced where appropriate.
Where required by applicable law, new non-essential cookies will only be deployed after appropriate notice and, where necessary, obtaining valid user consent.
ServeusAI uses a combination of first-party and third-party cookies to support the operation of its websites and the Minerva platform.
The specific cookies that may be placed on your device depend on:
The tables below describe the categories of cookies currently used by ServeusAI.
These cookies are essential for providing the Services requested by the user and cannot generally be disabled.
| Purpose | Example |
|---|---|
| User authentication | Maintaining authenticated user sessions |
| Session management | Keeping users logged in while using Minerva |
| Security | Protection against unauthorized access and malicious activity |
| Load balancing | Distributing traffic across infrastructure |
| Consent management | Remembering Usercentrics consent preferences |
| Platform functionality | Supporting core application features |
These cookies do not require consent under applicable privacy legislation because they are necessary for the operation of the Services.
Preference cookies improve the user experience by remembering choices made by visitors.
Examples include:
These cookies do not collect information for advertising purposes.
Subject to user consent where required, ServeusAI uses analytics technologies to better understand how visitors interact with our websites.
Analytics cookies help us understand:
Analytics information is used in aggregated form wherever reasonably practicable.
Certain cookies are placed by trusted third-party providers acting on behalf of ServeusAI.
At the time of publication, these providers include:
| Provider | Purpose |
|---|---|
| Google Analytics | Website analytics |
| Google Tag Manager | Website tag management |
| Usercentrics | Consent Management Platform |
ServeusAI periodically reviews these providers as part of its supplier management and privacy governance processes.
The Minerva platform primarily relies on essential cookies required for secure operation.
Examples include:
Minerva does not rely on advertising cookies to operate.
ServeusAI continuously improves its Services.
As technologies evolve, cookies may be added, modified or removed.
Where changes affect non-essential cookies, users will be informed through Usercentrics and, where required, new consent will be requested before such cookies become active.
ServeusAI uses only those cookies that are necessary to operate secure, reliable and user-friendly Services.
Non-essential cookies are deployed only in accordance with applicable legal requirements and user consent.
ServeusAI works with selected third-party technology providers to support website functionality, analytics and consent management.
These providers may place or access cookies in accordance with their respective privacy documentation and contractual arrangements with ServeusAI.
ServeusAI uses Google Analytics 4 (GA4) to understand how visitors interact with our websites.
Google Analytics may collect information including:
This information helps us improve website usability, performance and content.
Google Analytics is activated only where the user has provided the required consent.
ServeusAI uses Google Tag Manager (GTM) to manage website scripts and analytics tags.
Google Tag Manager itself does not normally collect Personal Data.
Instead, it enables the controlled deployment of technologies such as Google Analytics and Usercentrics.
ServeusAI uses Usercentrics to manage cookie consent in accordance with applicable privacy legislation.
Usercentrics enables visitors to:
Consent records are securely maintained to demonstrate compliance with applicable legal requirements.
ServeusAI may introduce additional analytics or website service providers over time.
Where required by law, users will be informed and appropriate consent will be obtained before new providers deploy non-essential cookies.
ServeusAI carefully selects third-party providers that support website functionality while maintaining appropriate privacy and security standards.
Third-party technologies are reviewed periodically as part of our privacy and supplier management programs.
Different cookies remain on a user's device for different periods depending on their purpose.
ServeusAI seeks to ensure that cookie retention periods are proportionate to the purposes for which the cookies are used.
Session cookies exist only for the duration of the browser session.
These cookies are automatically deleted when the browser is closed.
Session cookies are primarily used for:
Persistent cookies remain on the device after the browser has been closed.
They may be used to remember:
Persistent cookies automatically expire after their configured lifetime or may be deleted manually by the user.
Cookie retention periods vary depending on the specific cookie.
Where practical, ServeusAI seeks to ensure that:
Users may delete cookies at any time through their browser settings.
ServeusAI retains cookies only for periods appropriate to their intended purpose and regularly reviews cookie lifetimes as part of its privacy governance program.
ServeusAI believes that individuals should have meaningful control over the use of non-essential cookies.
Where required by applicable law, users are provided with clear choices regarding the acceptance or rejection of cookies that are not strictly necessary for the operation of the Services.
Cookie preferences may be updated at any time.
ServeusAI uses the Usercentrics Consent Management Platform (CMP) to provide visitors with transparent control over cookie preferences.
Using the preference center, users may:
Changes to cookie preferences generally take effect immediately, although some cookies may remain active until they naturally expire or are removed by the browser.
Most web browsers allow users to manage cookies directly through browser settings.
Depending on the browser, users may:
Disabling all cookies may affect the functionality of certain features of the ServeusAI website or the Minerva platform.
Where cookie processing is based on consent, users may withdraw that consent at any time without affecting the lawfulness of processing that occurred before consent was withdrawn.
Withdrawing consent may result in:
Withdrawal of consent will never affect the availability of essential security or authentication cookies required for the operation of the Services.
Some web browsers offer a "Do Not Track" ("DNT") setting.
At present, there is no universally accepted technical standard governing how websites should respond to DNT signals.
Accordingly, ServeusAI does not currently modify its cookie practices based solely on browser-generated DNT signals.
Should recognized industry standards emerge in the future, ServeusAI may update its practices accordingly.
Where consent is required by applicable law, ServeusAI maintains records of user consent through the Usercentrics Consent Management Platform.
These records may include:
Consent records are retained only for as long as necessary to demonstrate compliance with applicable legal obligations.
ServeusAI is committed to providing transparent and user-friendly mechanisms that allow individuals to control how non-essential cookies are used while ensuring the secure operation of its websites and Services.
ServeusAI may update this Cookie Policy periodically to reflect changes in:
We encourage users to review this Cookie Policy regularly.
Where changes are material, ServeusAI may notify users through:
Where required by law, new consent will be requested before new categories of non-essential cookies are activated.
The "Effective Date" shown at the beginning of this Cookie Policy indicates when the current version became effective.
The "Last Updated" date identifies the date of the most recent revision.
Continued use of the Services following publication of an updated Cookie Policy constitutes acknowledgment of the revised Policy, except where applicable law requires renewed consent.
ServeusAI may retain previous versions of this Cookie Policy for governance, audit and compliance purposes.
Historical versions may be made available upon reasonable request where appropriate.
Cookie technologies continue to evolve.
ServeusAI is committed to maintaining an accurate and transparent Cookie Policy that reflects our current practices and complies with applicable legal requirements.
If you have questions regarding this Cookie Policy or the use of cookies by ServeusAI, you may contact us using the contact information published on our website.
Questions may relate to:
Questions concerning the processing of Personal Data should be directed to ServeusAI using the contact information provided in the Privacy Policy.
Where a request relates both to cookies and Personal Data, ServeusAI will ensure that the enquiry is handled by the appropriate personnel.
This Cookie Policy should be read together with the following documents available through the ServeusAI Trust Center:
ServeusAI uses cookies responsibly to provide secure, reliable and user-friendly digital services.
We are committed to respecting user choice, maintaining transparency regarding the technologies we use and complying with applicable privacy and data protection legislation.
As our products and services evolve, we will continue to review our cookie practices and update this Cookie Policy to reflect technological developments, regulatory requirements and industry best practices.